Privacy Policy
At ZogGems.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make purchases, or interact with our services.
By using ZogGems.com, you agree to the practices described in this policy. If you do not agree, please refrain from using our website.
1. Information We Collect
We collect the following types of information:
A. Personal Information
When you place an order, create an account, or contact us, we may collect:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via third-party payment providers)
B. Non-Personal Information
We also collect technical data, such as:
- IP address
- Browser type and device information
- Website usage and interaction data (via cookies and analytics tools)
2. How We Use Your Information
We use your information to:
✔ Process and fulfill orders
✔ Provide customer support
✔ Improve website functionality and user experience
✔ Send order confirmations, shipping updates, and promotional offers (with your consent)
✔ Prevent fraudulent transactions and ensure website security
We do not sell or rent your personal data to third parties.
3. Cookies & Tracking Technologies
We use cookies to enhance your experience on ZogGems.com. Cookies help us:
🍪 Remember your preferences and login details
🍪 Analyze website traffic and improve performance
🍪 Deliver personalized content and advertisements
You can manage cookie settings through your browser. However, disabling cookies may affect website functionality.
4. Data Security
We take data security seriously and implement:
🔒 SSL encryption for secure transactions
🔒 Restricted access to personal data
🔒 Regular security updates and monitoring
While we take all reasonable measures, no online system is 100% secure. We encourage you to use strong passwords and protect your account information.
5. Third-Party Services
To provide seamless service, we may share necessary data with:
- Payment gateways (e.g., PayPal, Stripe, Credit Card Processors)
- Shipping providers (e.g., Japan Post, FedEx, DHL)
- Analytics tools (e.g., Google Analytics)
These third parties have their own privacy policies, and we recommend reviewing them.
6. Data Retention & Deletion
- We retain personal data only as long as necessary for legal, tax, and business purposes.
- You can request data deletion or account closure by contacting us.
- Some data may be retained to comply with legal obligations.
7. Your Rights (Under Japanese Law)
Under Japan’s Act on the Protection of Personal Information (APPI), you have the right to:
✔ Request access to your personal data
✔ Correct or update inaccurate information
✔ Withdraw consent for marketing communications
✔ Request deletion of your data (subject to legal exceptions)
To exercise your rights, email us at [Insert Email].
8. Children’s Privacy
Our website is not intended for children under 18. We do not knowingly collect data from minors. If a parent or guardian believes their child’s data has been collected, please contact us for removal.
9. International Data Transfers
If you are outside Japan, note that your data may be processed and stored in Japan. By using our services, you consent to this transfer.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
📧 Email: [Insert Email]
📞 Phone: [Insert Contact Number]
📍 Address: [Insert Business Address, Japan]
Your privacy is important to us, and we appreciate your trust in ZogGems.com.